Pre-paid services..
PREMIUM SERVICES
$12,500pa
- Full technical help, by phone or email.
- 24/7 Remote and onsite support with 1hr response.
- Maximum of 300hrs of free phone/email/remote support.
- Maximum of 200hrs of free onsite support.
YOUR COVERED
$6,500pa
- Full technical help, by phone or email.
- 24/7 Remote and onsite support with 4hr response.
- Maximum of 150hrs of free phone/email/remote support.
- Maximum of 100hrs of free onsite support.
LIGHT SUPPORT
$3,500pa
- Full technical help, by phone or email.
- 24/7 Remote and onsite support with 24hr response.
- Maximum of 75hrs of free phone/email/remote support.
- Maximum of 50hrs of free onsite support.
Post-paid service..
SUPPORT
$0 membership
- Onsite support billed at $55ph.
- Technical phone support billed at $55ph.
- No technical email support.
- Non prioirty response time within 3 days.
Note:
non-technical queries are not billed in any of the above.
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SERVICES LIST
services what we do
We have a range of services to suit your needs...
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